Terms of service

Whimsydream Women's Fashion Terms of Service

These Terms of Service ("Terms") govern your access to and use of Whimsydream’s website, products, and services. By using our platform, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part, please do not use our services.

1. User-Generated Content

When you submit reviews, photos, or comments on our website or social media, you grant Whimsydream a non-exclusive, royalty-free license to use, reproduce, and share this content for marketing and promotional purposes. You confirm that your content is original, does not infringe on third-party rights, and is free from offensive, defamatory, or illegal material. We reserve the right to remove any user-generated content that violates these rules.

2. Account Responsibilities

You are responsible for maintaining the security of your Whimsydream account, including your password. You agree to notify us immediately at whimsydream@outlook.com if you suspect unauthorized access. We are not liable for any losses or damages resulting from your failure to protect your account. You may not share your account with others or use another user’s account without permission.

3. Product Information & Availability

We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not guarantee the absolute accuracy of all content—minor discrepancies (e.g., color variations due to screen settings) may occur. Products are subject to availability, and we reserve the right to discontinue items or limit quantities without prior notice. If an ordered item is unavailable, we will notify you and offer a refund or alternative product.

4. Service Changes & Termination

We may modify or discontinue any part of our services (e.g., website features, delivery options) with 14 days’ notice via email or our website. We may terminate your access to services at any time if you violate these Terms, including fraudulent activity or repeated policy breaches. Upon termination, you must cease using our website and return any unfulfilled orders (if requested).

5. Limitation of Liability

To the maximum extent permitted by UK law, Whimsydream shall not be liable for any indirect, special, or consequential damages arising from your use of our products or services, including but not limited to loss of data, business interruption, or reputational harm. Our total liability for direct damages shall not exceed the amount paid by you for the specific product or service in question.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For questions about these Terms:
  • Email: whimsydream@outlook.com
  • Phone: +44 20 8765 9012
  • Address: 35 Dreamy Lane, London, SW1 2AB, United Kingdom